Free Estimate

Cancellation Policy

Online Booking Policy When booking our cleaning services online, we require a minimum of 24 hours' notice for cancellations, including holidays and weekends. If you need to cancel or reschedule your appointment, please contact our office directly. Cancellation Fees: - A charge of 50% of the service fee (minimum $50) will be applied if the 24-hour cancellation policy is not honored. - If the cleaner is unable to gain access to the property due to reasons such as no key left with the doorman or in the agreed location, incomplete post-renovation work, or other contractors on-site, the full minimum cleaning fee will be billed on the day of the appointment. - Repeated cancellations with less than 24 hours' notice may result in the cessation of services. Refunds: - The deposit paid online is fully refundable if the reservation is canceled more than 24 hours in advance. Payment Options: - We accept payments via check and Zelle.